01 · Create
Open a pickup record
Enter your reference, warehouse or shipper contact, pickup date and relevant freight details. Keep each pickup separate in your company workspace.
For freight brokers, dispatchers and warehouses
Freight pickup readiness, confirmed before dispatch.
A truck arrives, but the freight is still being packaged. The pickup reference is correct, but the bill of lading is not ready. Dockcerto helps teams ask the right readiness questions earlier, capture shipper responses and see which pickups need attention.
Live software · Secure shipper checklist links · No shipper account required
Illustrative pickup · Not a customer record
Pickup DC-10482
Atlas Components · Warehouse readiness
✓Freight packaged and labeled
✓Pallet count and weight confirmed
✓Bill of lading ready
!Loading equipment needs confirmation
Needs attention: Verify equipment availability with the warehouse before arranging dispatch.
The workflow
One pickup. Three clear steps.
Dockcerto does not replace your transportation management system, truck dispatch service or customs process. It focuses on the handoff that often gets missed: confirming with the shipper that a specific pickup is actually ready.
02 · Confirm
Share a secure checklist
Generate a time-limited link and share it manually, or opt in to shipper email and choose when to send an invitation. Shippers answer without a Dockcerto account.
03 · Follow up
See the readiness result
Review responses, outstanding items, shipper notes and activity. With email enabled, an unanswered invitation can receive one reminder after 24 hours. Prioritize exceptions instead of calling every warehouse.
Warehouse pickup confirmation
What should a readiness checklist actually ask?
A useful freight pickup checklist should answer whether the driver is likely to find the shipment, paperwork and loading support ready when arriving at the facility.
Dockcerto's standard shipper confirmation focuses on four practical checks. Keep supporting booking requirements and local facility procedures in your normal operations process.
A positive warehouse confirmation is an operational signal, not a guarantee of loading, driver acceptance, appointment availability or carrier performance.
Four-point shipper readiness checklist
- Packaging and labeling: Is the freight prepared and identifiable for this pickup?
- Quantity and weight: Are pallet count and shipment weight confirmed?
- Shipping documents: Is the bill of lading ready?
- Loading equipment: Is the required loading equipment available?
A warehouse can indicate an issue and provide notes, giving the dispatcher a concrete next action.
Visibility before the driver arrives
Know which pickups need your attention.
Instead of a folder of email threads and unanswered calls, your team gets a concise readiness view. The purpose is not to eliminate human follow-up. It's to make follow-up more targeted.
| Readiness | What it means | Dispatcher's next step |
|---|---|---|
| Ready | The submitted checklist indicates the required items are ready. | Verify appointment, routing and dispatch details as usual. |
| Awaiting confirmation | A usable warehouse response has not yet been recorded. | Share or follow up on the secure link. |
| Needs attention | A response identifies an outstanding issue. | Review the specific concern with the shipper before dispatch. |
Example: If a warehouse confirms the freight is packaged but cannot confirm loading equipment, the dispatcher can address that question directly instead of assuming the shipment is ready.
Real-world freight workflows
When does a pickup confirmation help?
Readiness checks are especially useful when a pickup depends on several people having freight, paperwork and equipment prepared. These are illustrative workflows, not customer case studies or guaranteed outcomes.
01 · Warehouse pickup
Palletized freight at a shipper
A carrier is scheduled to collect palletized cargo. The dispatcher shares the checklist to confirm packaging, pallet count, bill of lading and loading access before releasing the truck.
02 · LCL collection
Freight moving to a consolidation warehouse
A freight forwarder needs to collect cargo for consolidation. The warehouse contact flags that final labeling is incomplete, giving operations a specific issue to resolve before arranging pickup.
03 · Equipment exception
Freight ready, loading equipment uncertain
The shipper confirms the cargo and paperwork but cannot confirm forklift availability. The pickup becomes an actionable follow-up rather than an assumed ready shipment.
Dockcerto does not book carriers, verify equipment independently, or replace appointments, shipping documents or dispatch approvals. Confirmation reflects what a shipper reports.
Company subscriptions
Choose the capacity your team needs.
Compare user limits, pickup allowances per billing period and monthly prices on the pricing page. Growth and Pro invitations require a verified company-controlled email domain and an available seat.
Creating an account does not create a paid subscription. The company owner must accept the subscription agreement and separately authorize recurring billing at checkout.
Common questions
Before you start using Dockcerto
Is a shipper portal login required?
No. The shipper or warehouse contact can complete the confirmation checklist through the secure pickup link without a Dockcerto account.
Can Dockcerto email the checklist automatically?
A team member chooses when to send each invitation; Dockcerto does not automatically send the first email. Once the owner enables outbound email, the team can send invitations from the app. For an unanswered invitation, one optional reminder may be sent after 24 hours if the link remains valid. The owner can turn reminders off, and manual link sharing stays available.
Can a shipper say the freight is not ready?
Yes. An issue is reflected in the pickup readiness status and can be reviewed with the shipper before dispatch.
Will Dockcerto replace my TMS or appointment system?
No. Dockcerto handles readiness confirmations. Continue using your existing transportation system and standard dispatch, booking and appointment procedures.
Dockcerto is live
Stop guessing. Confirm the pickup.
Try the sample workflow or create your company workspace to start using secure shipper-readiness confirmations.